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HANOVER HILL HEALTH CARE CENTER Inspection Report, Violations & Safety Grade (MANCHESTER, New Hampshire)

700 HANOVER STREET, MANCHESTER, New Hampshire 03104

Phone: 6036273826

CMS Overall:4/5

Overview & Bed Count

Certified Beds

124

Avg Residents/Day

114

Ownership

For profit - Corporation

Provider Type

Medicare and Medicaid

County

Hillsborough

Sprinkler Systems

Yes

Special Focus

None

Abuse Icon

Overall4/5

Health4/5

Staffing2/5

Quality4/5

Metric	This Facility	New Hampshire Avg	Difference
RN Hours per Resident per Day	0.36	0.78	-0.42
Total Nurse Hours per Resident per Day	2.92	3.87	-0.94
CMS Staffing Rating	2/5	3.4/5	-
Nursing Staff Turnover	25.0%	43.4%	-

7 health citations on record

Date	Category	Description	Severity
2026-03-10	Resident Assessment and Care Planning Deficiencies	Ensure services provided by the nursing facility meet professional standards of quality.	D – Moderate Harm Potential
2024-12-12	Pharmacy Service Deficiencies	Ensure that residents are free from significant medication errors.	G – Actual Harm
2024-12-12	Nutrition and Dietary Deficiencies	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	E – Moderate Harm Potential
2024-12-12	Infection Control Deficiencies	Provide and implement an infection prevention and control program.	E – Moderate Harm Potential
2024-12-12	Resident Assessment and Care Planning Deficiencies	PASARR screening for Mental disorders or Intellectual Disabilities	D – Moderate Harm Potential
2024-12-12	Pharmacy Service Deficiencies	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	D – Moderate Harm Potential
2024-12-12	Administration Deficiencies	Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.	C – Minimal Harm Potential

6 fire safety citations on record

Date	Category	Description	Severity
2026-03-10	Gas, Vacuum, and Electrical Systems Deficiencies	Have proper medical gas storage and administration areas.	D – Moderate Harm Potential
2024-12-12	Smoke Deficiencies	Inspect, test, and maintain automatic sprinkler systems.	C – Minimal Harm Potential
2024-12-12	Smoke Deficiencies	Properly select, install, inspect, or maintain portable fire extinguishes.	C – Minimal Harm Potential
2024-01-05	Smoke Deficiencies	Install corridor and hallway doors that block smoke.	D – Moderate Harm Potential
2024-01-05	Smoke Deficiencies	Ensure smoke barriers are constructed to a 1 hour fire resistance rating.	C – Minimal Harm Potential
2024-01-05	Gas, Vacuum, and Electrical Systems Deficiencies	Meet requirements for the use of electrical equipment.	B – Minimal Harm Potential

$8,512

Total Fine Amount (CMS)

Number of Fines

Total Penalties

Date	Type	Fine Amount	Payment Denial
2024-12-12	Fine	$8,512	-

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Our family advisors can help you find vetted, top-rated facilities in the MANCHESTER area at no cost.

Advisor service is free for families. We may receive referral compensation.