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Desert Highlands Care Center Inspection Report, Violations & Safety Grade (KINGMAN, Arizona)

1081 KATHLEEN AVE, KINGMAN, Arizona 86401

Phone: 9287535580

CMS Overall:3/5

Overview & Bed Count

Certified Beds

120

Avg Residents/Day

Ownership

For profit - Limited Liability company

Provider Type

Medicare and Medicaid

County

Mohave

Sprinkler Systems

Yes

Special Focus

None

Abuse Icon

CMS Star Ratings

Overall3/5

Health3/5

Staffing3/5

Quality3/5

Nurse Staffing Check

Metric	This Facility	Arizona Avg	Difference
RN Hours per Resident per Day	0.55	0.74	-0.19
Total Nurse Hours per Resident per Day	3.74	4.08	-0.34
CMS Staffing Rating	3/5	3/5	-
Nursing Staff Turnover	50.6%	44.8%	-

Health Citation History

27 health citations on record

Date	Category	Description	Severity
2025-07-31	Quality of Life and Care Deficiencies	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	D – Moderate Harm Potential
2025-04-17	Quality of Life and Care Deficiencies	Provide appropriate pressure ulcer care and prevent new ulcers from developing.	D – Moderate Harm Potential
2025-03-14	Resident Assessment and Care Planning Deficiencies	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted	D – Moderate Harm Potential
2025-03-14	Quality of Life and Care Deficiencies	Provide care and assistance to perform activities of daily living for any resident who is unable.	D – Moderate Harm Potential
2025-03-14	Nursing and Physician Services Deficiencies	Post nurse staffing information every day.	D – Moderate Harm Potential
2025-03-14	Pharmacy Service Deficiencies	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	D – Moderate Harm Potential
2025-03-14	Nutrition and Dietary Deficiencies	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.	D – Moderate Harm Potential
2025-03-14	Nutrition and Dietary Deficiencies	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	D – Moderate Harm Potential
2025-03-14	Infection Control Deficiencies	Provide and implement an infection prevention and control program.	D – Moderate Harm Potential
2024-11-21	Freedom from Abuse, Neglect, and Exploitation Deficiencies	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.	D – Moderate Harm Potential
2024-11-21	Freedom from Abuse, Neglect, and Exploitation Deficiencies	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.	D – Moderate Harm Potential
2024-11-21	Freedom from Abuse, Neglect, and Exploitation Deficiencies	Respond appropriately to all alleged violations.	D – Moderate Harm Potential
2024-02-22	Freedom from Abuse, Neglect, and Exploitation Deficiencies	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.	D – Moderate Harm Potential
2023-09-08	Resident Assessment and Care Planning Deficiencies	Ensure services provided by the nursing facility meet professional standards of quality.	E – Moderate Harm Potential
2023-09-08	Quality of Life and Care Deficiencies	Provide care and assistance to perform activities of daily living for any resident who is unable.	E – Moderate Harm Potential
2023-09-08	Quality of Life and Care Deficiencies	Provide appropriate pressure ulcer care and prevent new ulcers from developing.	E – Moderate Harm Potential
2023-09-08	Quality of Life and Care Deficiencies	Provide safe, appropriate pain management for a resident who requires such services.	E – Moderate Harm Potential
2023-09-08	Infection Control Deficiencies	Provide and implement an infection prevention and control program.	E – Moderate Harm Potential
2023-09-08	Resident Assessment and Care Planning Deficiencies	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.	D – Moderate Harm Potential
2022-07-14	Nutrition and Dietary Deficiencies	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	E – Moderate Harm Potential
2022-07-14	Freedom from Abuse, Neglect, and Exploitation Deficiencies	Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.	E – Moderate Harm Potential
2022-07-14	Freedom from Abuse, Neglect, and Exploitation Deficiencies	Develop and implement policies and procedures to prevent abuse, neglect, and theft.	D – Moderate Harm Potential
2022-07-14	Freedom from Abuse, Neglect, and Exploitation Deficiencies	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.	D – Moderate Harm Potential
2022-07-14	Resident Rights Deficiencies	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.	D – Moderate Harm Potential
2022-07-14	Quality of Life and Care Deficiencies	Provide care and assistance to perform activities of daily living for any resident who is unable.	D – Moderate Harm Potential
2022-07-14	Quality of Life and Care Deficiencies	Provide appropriate pressure ulcer care and prevent new ulcers from developing.	D – Moderate Harm Potential
2022-07-14	Resident Assessment and Care Planning Deficiencies	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	D – Moderate Harm Potential

Fire Safety Citation History

45 fire safety citations on record

Date	Category	Description	Severity
2025-03-14	Emergency Preparedness Deficiencies	Establish roles under a Waiver declared by secretary.	E – Moderate Harm Potential
2025-03-14	Emergency Preparedness Deficiencies	Develop a communication plan.	E – Moderate Harm Potential
2025-03-14	Egress Deficiencies	Keep aisles, corridors, and exits free of obstruction in case of emergency.	E – Moderate Harm Potential
2025-03-14	Egress Deficiencies	Install emergency lighting that can last at least 1 1/2 hours.	E – Moderate Harm Potential
2025-03-14	Smoke Deficiencies	Install a fire alarm system that can be heard throughout the facility.	E – Moderate Harm Potential
2025-03-14	Smoke Deficiencies	Have approved installation, maintenance and testing program for fire alarm systems.	E – Moderate Harm Potential
2025-03-14	Smoke Deficiencies	Install an approved automatic sprinkler system.	E – Moderate Harm Potential
2025-03-14	Smoke Deficiencies	Properly select, install, inspect, or maintain portable fire extinguishes.	E – Moderate Harm Potential
2025-03-14	Smoke Deficiencies	Install corridor and hallway doors that block smoke.	E – Moderate Harm Potential
2025-03-14	Smoke Deficiencies	Ensure smoke barriers are constructed to a 1 hour fire resistance rating.	E – Moderate Harm Potential
2025-03-14	Gas, Vacuum, and Electrical Systems Deficiencies	Have generator or other power source capable of supplying service within 10 seconds.	E – Moderate Harm Potential
2025-03-14	Gas, Vacuum, and Electrical Systems Deficiencies	Ensure that testing and maintenance of electrical equipment is performed.	E – Moderate Harm Potential
2023-09-08	Emergency Preparedness Deficiencies	Conduct risk assessment and an All-Hazards approach.	C – Minimal Harm Potential
2023-09-08	Emergency Preparedness Deficiencies	Develop Emergency Preparedness policies and procedures.	C – Minimal Harm Potential
2023-09-08	Emergency Preparedness Deficiencies	Address subsistence needs for staff and patients.	C – Minimal Harm Potential
2023-09-08	Emergency Preparedness Deficiencies	Establish policies and procedures including evacuation.	C – Minimal Harm Potential
2023-09-08	Emergency Preparedness Deficiencies	Establish roles under a Waiver declared by secretary.	C – Minimal Harm Potential
2023-09-08	Emergency Preparedness Deficiencies	Provide emergency officials' contact information.	C – Minimal Harm Potential
2023-09-08	Emergency Preparedness Deficiencies	Conduct testing and exercise requirements.	C – Minimal Harm Potential
2023-09-08	Egress Deficiencies	Keep aisles, corridors, and exits free of obstruction in case of emergency.	C – Minimal Harm Potential
2023-09-08	Smoke Deficiencies	Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.	C – Minimal Harm Potential
2023-09-08	Smoke Deficiencies	Have approved installation, maintenance and testing program for fire alarm systems.	C – Minimal Harm Potential
2023-09-08	Smoke Deficiencies	Install an approved automatic sprinkler system.	C – Minimal Harm Potential
2023-09-08	Smoke Deficiencies	Inspect, test, and maintain automatic sprinkler systems.	C – Minimal Harm Potential
2023-09-08	Services Deficiencies	Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.	C – Minimal Harm Potential
2023-09-08	Miscellaneous Deficiencies	Have simulated fire drills held at unexpected times.	C – Minimal Harm Potential
2023-09-08	Miscellaneous Deficiencies	To conduct inspection, testing and maintenance of fire doors by qualified individuals.	C – Minimal Harm Potential
2023-09-08	Gas, Vacuum, and Electrical Systems Deficiencies	Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.	C – Minimal Harm Potential
2023-09-08	Gas, Vacuum, and Electrical Systems Deficiencies	Ensure proper usage of power strips and extension cords.	C – Minimal Harm Potential
2023-09-08	Gas, Vacuum, and Electrical Systems Deficiencies	Ensure that testing and maintenance of electrical equipment is performed.	C – Minimal Harm Potential
2023-09-08	Gas, Vacuum, and Electrical Systems Deficiencies	Have proper medical gas storage and administration areas.	C – Minimal Harm Potential
2022-07-14	Egress Deficiencies	Keep aisles, corridors, and exits free of obstruction in case of emergency.	E – Moderate Harm Potential
2022-07-14	Smoke Deficiencies	Provide properly protected cooking facilities.	E – Moderate Harm Potential
2022-07-14	Smoke Deficiencies	Have approved installation, maintenance and testing program for fire alarm systems.	E – Moderate Harm Potential
2022-07-14	Smoke Deficiencies	Install an approved automatic sprinkler system.	E – Moderate Harm Potential
2022-07-14	Smoke Deficiencies	Install corridor and hallway doors that block smoke.	E – Moderate Harm Potential
2022-07-14	Emergency Preparedness Deficiencies	Conduct risk assessment and an All-Hazards approach.	D – Moderate Harm Potential
2022-07-14	Emergency Preparedness Deficiencies	Establish policies and procedures including evacuation.	D – Moderate Harm Potential
2022-07-14	Emergency Preparedness Deficiencies	Establish policies and procedures for medical documentation.	D – Moderate Harm Potential
2022-07-14	Emergency Preparedness Deficiencies	Establish policies and procedures for volunteers.	D – Moderate Harm Potential
2022-07-14	Emergency Preparedness Deficiencies	Establish roles under a Waiver declared by secretary.	D – Moderate Harm Potential
2022-07-14	Services Deficiencies	Have properly installed electrical wiring and gas equipment.	D – Moderate Harm Potential
2022-07-14	Miscellaneous Deficiencies	Have simulated fire drills held at unexpected times.	D – Moderate Harm Potential
2022-07-14	Gas, Vacuum, and Electrical Systems Deficiencies	Have generator or other power source capable of supplying service within 10 seconds.	D – Moderate Harm Potential
2022-07-14	Gas, Vacuum, and Electrical Systems Deficiencies	Have proper medical gas storage and administration areas.	D – Moderate Harm Potential

Total Penalties & Fines

Total Fine Amount (CMS)

Number of Fines

Total Penalties

No penalty records found.

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Need Help Finding Safe Care?

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(Free Family Advisor Call)Download Inspection & Tour Checklist PDF
3-Year Complete Report ($19)

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